When you register for our block-of-the-month quilt programs, it is understood that you are registering for the entire program. We will abide by this policy and prepare a kit for you each month with the understanding that you will remain in the program for the duration.
We understand that things happen. If something happens that causes you to need to cancel, please let us know right away! Should you need to cancel before the program is over the Registration Fee is non-refundable.
Often times we provide complete products (pattern, background, etc.) on our BOM programs during the first month. This is for your convenience and to protect against possible dye lot changes in the fabrics. In these cases, if a cancellation is made by the customer before the 6th month (or halfway depending on the program), a fee for the full amount of the items (pattern, background, etc.) will be charged to the credit card you have provided.
AFRAID OF MISTAKES?
Our store is unique in that if you should make a small mistake on a particular piece of fabric you can call and request a replacement. We are happy to accommodate when the fabric is available. If you make a large mistake, we usually have extra fabric available for you to purchase at a small price. Please just call and discuss it with us!
Shipping & Handling -
Will be added to each monthly shipment. Shipping & Handling may vary throughout the program. If a kit is larger and shipping is considerably more than normal, we will charge more shipping. Please know that we do our best to reduce shipping costs and try to keep your normal monthly shipping cost to under $6 per kit.
Participant Limits - If there isn't enough response to a program, we will cancel it and notify you.
Program Cancellations - If a program is canceled by Bigfoot Quilts you will be contacted via email and given the choice to apply your paid Registration fee as a:
1. Store credit
2. Registration Fee for another Block Of The Month Program